Wednesday, September 12, 2007

Lantos Warns TSA Against Religious Profiling, Insensitivity

Further to my previous post, Screening turbans, this press release was received from the office of Tom Lantos, U.S. Representative from California and Chairman, Committee on Foreign Affairs:

September 12, 2007

Contact: Lynne Weil, 202-225-5021

Lantos Warns TSA Against Religious Profiling, Insensitivity



Washington, DC – Congressman Tom Lantos (D-CA), chairman of the House Committee on Foreign Affairs, wrote today to Administrator Kip Hawley of the Transportation Security Administration to express deep concern about a new policy encouraging TSA screeners to pull aside and search airline passengers wearing religious head coverings.

“I have the greatest respect for your mission to secure our nation’s transportation systems,” Lantos wrote. “But unfortunately, it seems that this policy change has prompted TSA employees to engage in rampant religious discrimination and profiling. I hope you agree that such practices are not only illegal and inconsistent with American values, but also ultimately detrimental to national security.”

Lantos contacted Hawley after being alerted to several incidents involving the civil liberties of Sikh American travelers at San Francisco International Airport, which is in his congressional district. Travelers reported that TSA employees incorrectly informed them that secondary screening was mandatory for any passenger wearing a turban. Sikh Americans were ordered to remove their turbans, which represent a fundamental article of their faith, in full public view. More than 50 such incidents have been reported nationwide since the new policy was instituted August 4.

“It is apparent to me that these incidents demonstrate how the inconsistent application of this flawed policy has led to religious profiling and discrimination and the humiliation of ordinary Americans,” Lantos’ letter reads. “Furthermore, such practices feed public stereotypes that erroneously equate members of the Sikh American community with terrorism. Provoking a sense of fear against innocent American citizens simply because they wear turbans is a dangerous precedent that our government should take extensive care to avoid.”

Lantos complimented the TSA for its work with religious and community groups after September 11, 2001, and raised questions about how the agency could apply a discriminatory policy toward members of a group it had worked so closely with just six years ago. He requested a formal reply from Administrator Hawley, including information about actions that will be taken to inform TSA employees about accurate implementation of security policies and the possibility of trainings to prevent religious discrimination.

“As a victim of religious persecution myself, I abhor the idea that a U.S. government agency is engaged in a practice that isolates and humiliates ordinary Sikh Americans solely because they choose to wear the turban as an article of their faith,” Lantos said. “I hope that TSA will act quickly to enact changes which will ensure no future discriminatory practices are imposed on travelers.”

Lantos is the only Holocaust survivor ever elected to Congress. He is the founding co-chairman of the Congressional Human Rights Caucus.



The text of the letter follows:




September 12, 2007


Administrator Kip Hawley

Transportation Security Administration
601 South 12th Street
Arlington, VA 22202-4220


Dear Administrator Hawley:

I am deeply concerned about the Transportation Security Administration’s (TSA) new approach to screening airline passengers’ head coverings. I have the greatest respect for your mission to secure our nation’s transportation systems. But unfortunately, it seems that this policy change, which went into effect on August 4, has prompted TSA employees to engage in rampant religious discrimination and profiling. I hope you agree that such practices are not only illegal and inconsistent with American values, but also ultimately detrimental to national security.

I am very skeptical that a policy targeting particular religious head coverings, such as turbans, can be effective. And I am alarmed about the way this policy has been abused and inappropriately implemented by Transportation Security Officers (TSOs). Of particular concern is the fact that out of the more than 50 reported incidents that have occurred since the institution of this new policy, the most egregious abuses of civil liberties as a direct result of this new policy appear to have occurred at San Francisco International Airport (SFO), which is in my congressional district.

In one recent incident there, a TSO told a turbaned Sikh American traveler that a secondary screening for anyone wearing a turban was mandatory. This comment was in direct contravention of TSA’s revised policy, which calls on TSOs to use their discretion. The TSO then made the traveler take off his turban and proceeded to pat down the gentleman’s hair, all in broad public view. As a trained TSO would know, a Sikh’s turban is an article of faith and not an ordinary piece of cloth to be removed in public, which made this offense all the more outrageous. Another incident at the San Francisco airport left a Sikh American traveler so disgruntled and disgraced that he has decided to book future travel from other nearby airports so that he does not have to face such mistreatment at that airport again.

It is apparent to me that these incidents demonstrate how the inconsistent application of this flawed policy has led to religious profiling and discrimination and the humiliation of ordinary Americans. Furthermore, such practices feed public stereotypes that erroneously equate members of the Sikh American community with terrorism. Provoking a sense of fear against innocent American citizens simply because they wear turbans is a dangerous precedent that our government should take extensive care to avoid.

The lack of religious sensitivity and inconsistency in implementing this revised policy is astounding and disturbing. How could an agency that took pride in working with religious and community groups after the tragic events of September 11, 2001 be so cavalier and discriminatory in its policy that affects those same groups just six years later? The consequence is an abuse of power and the deliberate degradation of everyday Americans.

I would like to know what actions TSA will undertake to ensure that these kinds of incidents no longer occur at SFO airport. In particular, I would appreciate the following:

· An explanation of what policy guidance was given to TSOs at SFO airport, and why they seem to have been involved in a disproportionate number of religiously discriminatory incidents since the institution of this revised policy;

· An explanation of the criteria that is to be used by TSOs at SFO airport when determining whether a secondary screening should take place, on the basis of clothing or dress, even after a traveler passes through a metal detector without setting off an alarm;

· An explanation of how TSA will prevent this policy from being used as a method of religious discrimination, profiling, and humiliation against Sikhs and other religious groups who wear religiously proscribed dress, especially at SFO airport where some of the most egregious offenses have occurred;

· An explanation of what actions TSA will undertake to amend the current policy, appropriately train TSOs, and/or perform outreach to the public to better advise revisions to the policy; and

· An explanation of why head coverings, and specifically turbans, have been singled out for secondary screening when other articles of clothing could also be used to conceal threat devices, and whether you believe this has led or could lead to religious discrimination and/or profiling.

As a victim of religious persecution myself, I abhor the idea that a U.S. government agency is engaged in a practice that isolates and humiliates ordinary Sikh Americans solely because they choose to wear the turban as an article of their faith. I hope that under your leadership, TSA will make the appropriate and necessary changes so that no future discriminatory practices are imposed on travelers. I look forward to a response at your earliest convenience.

Sincerely,




TOM LANTOS

Chairman, Committee on Foreign Affairs
Member, U.S. House of Representatives
California, 12th District

6 comments:

VT said...

Hi Max

Nice work and have read your blog, it is informative and gives a lot of information on AVSEC, I also write a blog on AVSEC.

I am from aviation security and I am from India, I am against religious profiling but I am not against profiling.

Profiling is a tool if used properly and used by trained security officers it can stop any threat right there and then, I am a trained profiler , I have worked with two US carriers here in India and know what is, as we call in our trade “US profiling system” it mostly depends on documents and the 10 questions the profiler asks he just checks the documents and asks a set of questions if he finds some thing wrong then he marks that passenger a Selectee and if he is a Muslim then he is a Selectee.

The actual definition of profiling for aviation security is:

“Profiling is described as a systematic observation to categorize each passenger by creating a short character sketch to study certain physiological characteristic, personnel manner or attitude, in order to decide whether the Passenger is a threat to the airline or to the airport”.

The above is done by studying his behavior, his body language and many other aspects, and this all is done by not coming in front of him.

How can TSA go against what is written in the IGSC manual , it very clearly says that one will give respect to all religious gear. I don’t find reading (during my IGSC course) any where that secondary frisking was mandatory for a person wearing a turban.
Thanks
VT

http://vt-vtonsecurityandlcc.blogspot.com/

Max Flight said...

Thanks for the comment, VT. It's really good to have some input on this issue from a professional profiler. You'll have insight that the rest of us can only guess at.

When I think of "profiling" in the aviation security context, and when I say I am in favor of it, I don't think of creating profiles on the basis of religious affiliation, ethnic background, or race. Rather, profiles built from observed behavior seem to make a lot of sense to me.

So I basically like your definition of profiling for aviation security. What I can't really say is how close the TSA comes to this definition.

If the 10 questions you mention are used as a mechanism to elicit behavior that is then observed and fed into the profile, then that may be effective. If instead the answers are graded to build a "profile," then maybe that's less effective.

I don't know which it is.

Max

VT said...

Hi Max,
This is going to be an interesting exchange of ideas, I have worked with two US carriers and I have learned the TSA format of profiling then, the problem it had then (as I don’t know what method they are using now) was when the profiler is checking documents he could not look at the face of the passenger and did not know of his reactions, so I had counter profiling team stationed there who don’t wear uniforms and would observe every one, we were constantly observing everyone and looking and reading there reactions one flaw for what ever reason and we would “interview the passenger again very politely., it was at counter profiling that we caught many people….every reaction of a body or facial reaction or any other movement of the body , is the logical extension of the persons thought process…which is constant and carriers hidden clues of his intention…..

I use to tell my team…don’t look at the name or religion …observe him…interview him and not interrogate him…there is a thumb rule till the time your doubt is resolved you don’t let the passenger board the flight….there is a saying in our trade…we only make one mistake and that’s our last one….

Now I have left my job and train profilers…

Hope I am able to make a difference….

VT.

Max Flight said...

VT: So the security officer asking the questions is not evaluating the traveler. That officer is merely creating a situation where the subject is likely to have some reactions, and the real profiler is observing those reactions.

I think the technique you described is brilliant. Often the best way to observe or measure something is to appear to observe one thing when you are really observing something else. Since your subject has no idea of the true observation, it is difficult for them to try and fool the process.

This technique probably has a name, but I don't know it. I am aware that it is sometimes used in marketing surveys.

If this is the TSA technique, is the same technique used by other aviation security forces? Or do they employ a different method?

Anonymous said...

Hi Max,
The security officer is observing the passenger and also checking his documents, he has to look up and down and his chain of observation is broken ,knowing very well of the threat perceptions regarding to the U.S. I just could not depend on documentation profiling alone and had to develop a system by which nothing is left unobserved and we developed the counter profiling team.

In India we have been profiling before 9/11 and I learned and studied profiling and did my course here and developed a keen interest in this subject and further developed it and fine tuned it as per the situation.

When a US carrier comes to any other country it looks at the threat perception to its flights from and to that country and also from the station where it lands in that country and most of the stations are “extraordinary stations” high threat stations.

The security teams are trained by trainers who come from the US however the same teams also have to qualify the Indian aviation security course( conducted by the AVSEC regulatory body of India) to even work in this department, if you are not qualified you can not work in this department period, so the teams are double trained and they have to pass the TSA profiling course and have profiling as a subject in there Regulatory body course.

I am not a critique of the TSA system but as I have done both the courses I find that the TSA system focuses on profiling more and gives less focus to other subjects and we cover more than 15 modules in aviation security including profiling and also have a separate 15 days course which is pure profiling , study of terrorism and new emerging threats.

I think if training methods of both kind of systems are blended the outcome of it would be fantastic

Dennis Arango said...

I don't mind the extra security since it's to our benefit and for our own safety as well as the prevention of having to fly with a bunch of no-moral psycho's. What does bother me is that lately I have been consistently subjected to extra screening everywhere BUT NYC (where I was born and raised). In Midway Chicago I almost missed my flight because it took so long on extra screening when I went to change flights. Then in Kansas city I showed my boarding pass along with my NY State Learner's permit (which for domestic flights is allowed because it's government issued id, I was headed to Tucson,AZ), the agent scrutinized it and asked me for another ID, and I showed him another learners' permit I had previously lost then found (none were expired), then he asked me if I had a SS card on me (I don't carry it, but i know my number and i offered to give it to him), finally I showed him my chase credit card, and after scrutinizing it further he lets me through. THEN I was submitted AGAIN to extra screening. GEEZE it's bad enough my flight was delayed by 3 hours, then i had to wait nearly 7 hours in Chicago and THEN THIS CRAP?!?!? I am not even Muslim nor of any middle eastern decent at all. I am a mix of Colombian, Spaniard and Italian, I don't even have a parking ticket in my record for crying out loud. It gets very ridiculous at times. I leave this Wednesday to Tucson again and in Houston I have to switch planes, and something tells me I will be scrutinized again. I comply of course, but it's highly upsetting when it's so frequent. I know the procedure, without question I make sure to separate everything in my bags so that everything is easily viewable, i take off my shoes before hand, I keep nothing in my pockets except boarding pass and ID, and I take my belt off. Not to mention I wear fairly loose fitting clothing to make searching and stuff much easier, I think I will purchase that advertised chip for 100$ or so, that way I don't have to deal with this crap.